About Spotless Cleaning Chicago
Our goal is to create a healthy environment one building at a time
where it all started
Our vision started here is Chicago after a few of our friends, neighbors, and family members were laid off in the 2008 recession.While eating dinner one night and amongst the chaos, we decided to help, and spotless Cleaning Chicago was born!
When you hire us, you are providing jobs in your local community. As a family owned commercial cleaning company, we build teams specifically for your facility.
Spotless hires locally to reflect the spirit and diversity of the communities we serve. We provide job opportunities with proper training and mentorship to help team members flourish.
Hiring from within and providing stable employment and upward mobility is a major focus at Spotless. We knew that if we wanted to provide stable employment and upward mobility, we needed to think bigger and our Core Values were born.
Our core values
quality
Incorporating systematic methods to produce a fluid experience.
innovation
Implementing innovative technology to improve efficiency and create value for the client
service
Knowing that complaints are signals and opportunities for reflection and improvement
team effort
Understanding that the power of a group is much more powerful than any one individual
humanity
Believing that the best form of compassion is through opportunity
people culture & retention
Retention strategies designed to save your money
Turn over costs our industry is $3,200/year per employee
Low turnover improves quality & consistency
All supervisor, managers, and key staff promoted from within
Employee of the month and multiple recognition and awards.
401K and healthcare for full time employees
Annual company picnic, company swag, and more
Spotless in the Community
Annual Scholarship Program for the community
Multiple Annual Event Sponsorships for nonprofits like Catholic Charities
Hardship assistance for employees via Go Fund Me with matching company donations
Donated over $10,000 of services to restore and reopen Boys & Girls Club of Chicago
Providing Weekly Free Disinfecting Services to Food Pantries in underserved communities
Provided Over 50,000 Face masks, Face Shields, and Disinfectants to Catholic Charities and to United for underserved communities
About us
Why spotless cleaning chicago?
Besides our expertise in cleaning, certifications, and embracing newer technologies; such as time keeping and task scheduling systems, we take pride in our work.
We can help you reduce the number of vendors you deal with. We are able to provide full window cleaning services along with carpet cleaning and specialty floor care.
Some of our technology
This video highlights some of our technology.We always provide regular supervision to make sure we are maintaining a high standard of cleanliness.
We use these inspections as part of our evaluation system. All of our cleaning technicians are W-2 employees covered by our General Liability and Workers Compensation Insurance.
We provide you with a dedicated team specifically trained and tailored to your needs. For our larger sites we also provide a dedicated Supervisor.
Fast and streamlined
communication
Communication is of utmost importance to us. We are easily reached via multiple methods of communication such as Live Chat on our website, email, or via phone. We also have a 24/7 emergency line for water extraction in the event of an emergency such as flooding or auto flush toilets that won't stop flushing.
Our managers are trained to shut off direct water lines to toilets and urinals to prevent damage and saving you from potential catastrophe.
Accountability
and transparency
Employee timekeeping and task scheduling are imperative in our industry. We have employee codes combined with voice verification to confirm employee identity when clocking in. The system uses advanced caller ID and GPS verifying the location of each call.
This allows us to know the employee is actually at the scheduled location. Network-synchronized time and date stamps verify work times with to-the-minute precision-even across time zones.
Our Commitment to quality
We were awarded the Angie’s List Super Service Award in 2011. We have been on the Angie’s List Honor Roll since 2011 for cleaning services as well. We have multiple certifications and are reviewed on many websites such as Google, CitySearch, Dexknows, etc.
our standard
of excellence
All our employees undergo CORE and OSHA Training along with Touch Point Disinfecting training.
We train all our employees to properly disinfect high touch points such as door handles, elevator call buttons, towel dispensers, etc. With proper disinfecting of high touch points we greatly reduce the spread of germs and bacteria which translates into a healthy environment and thus an improved experience for your employees, visitors, and stakeholders.
The reason we create such a detailed list is primarily for our team and supervisors. Your assigned account executive makes sure the cleaning technician and supervisors are adhering to the cleaning specifications and communicating any special requests.
We have this system in place to avoid a breakdown in communication. These controls, constant communication, and continuous on the job training is the formula that helps us create Spotless results for our clients.
Our Systemic, Reliable & Friendly Approach
When Chicago area customers choose us for their office cleaning they can select from a wide variety of building maintenance and cleaning services to meet their ever-changing needs.
We are flexible and customize our services to you. Fast response times and service with a smile is what we pride ourselves on.
We understand that a friendly smile won’t solve all of your problems so we make sure we deliver spotless results day in and out so you can focus on your business.
AUDIT
We perform a thorough review of your facility, workload the building for efficiency, and create a detailed service checklist. We also look for opportunities to save you money with inventory tracking on consumables and floor maintenance programs.
IMPLEMENT
Our operations team gets to work and completes the initial deep cleaning to set the new cleaning standards. We use this opportunity to fully document the work loading plan and cleaning requirements, along with cross training for future coverage.
TRACK
Our supervisors perform regular inspection reports and send them to you for full transparency. We regularly review data and metrics during our weekly operations meetings. We also monitor consumables inventory and can reorder on your behalf.
ADJUST
What's working? What isn't? What can be improved? After reviewing our findings we adjust our service to improve cleanliness, health, and safety of your facility. Our data-driven approach allows us to guarantee a clean facility.
Our Cleaning Philosophy
We don’t just clean, we sanitize.
We use primarily green seal certified cleaning products for regular cleaning. The disinfectant we use is a hospital grade EPA registered disinfectant and is also a deodorizer with a pleasant floral scent.This becomes important when cleaning high touch points and restroom facilities.
A green cleaning program will help improve the Indoor Air Quality which is equally as important as shiny surfaces. After all, it’s usually the dirt we don’t see that affects our health.